Privacy Policy
At FANG XING ("we", "our", or "us"), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or purchase from us.
1. Information We Collect
We may collect the following information when you use our website:
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Name
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Email address
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Phone number (if provided)
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Billing and shipping address
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Payment information (processed securely through our payment providers)
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Order history
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Any information you provide when contacting us
We may also collect technical information such as your IP address, browser type, device information, and website usage through cookies.
2. How We Use Your Information
We use your information to:
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Process and fulfil your orders
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Provide customer support
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Respond to enquiries
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Process Made-to-Measure requests
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Improve our website and customer experience
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Comply with legal and regulatory obligations
If you choose to subscribe to our mailing list, we may also send you updates about new collections, products, and news. You can unsubscribe at any time.
3. Payment Information
We do not store your payment card details.
Payments are securely processed by trusted third-party payment providers.
4. Sharing Your Information
We only share your information when necessary, including with:
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Payment providers
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Delivery and courier services
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Website hosting and service providers
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Legal authorities where required by law
We never sell or rent your personal information to third parties.
5. Data Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, misuse, loss, or disclosure.
6. Cookies
Our website uses cookies to improve functionality, analyse website traffic, and enhance your browsing experience.
You can control or disable cookies through your browser settings.
7. Your Rights
Under UK data protection law, you have the right to:
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Access your personal information
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Request correction of inaccurate information
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Request deletion of your personal data where applicable
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Restrict or object to certain processing
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Withdraw consent for marketing communications at any time
To exercise these rights, please contact us using the details below.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
Email: hi@fangxing.shop
We will respond to privacy-related enquiries as soon as possible.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated revision date.
Last updated: 2026.08.05